Contact Us

Yes — the warehouse at DFW Airport is open to the public, Monday–Friday 9:00am–5:00pm CST, with weekend visits by appointment. Walk the floor, put your hands on the exact machines you found online, and get honest answers in person. Retail buyers are welcome, not just facilities — plenty of garage gyms and luxury home gyms start with a warehouse visit.

It depends on the condition tier. As-Is equipment carries no warranty and is sold at its stated condition. Cleaned & Serviced includes a 30-day parts-and-labor warranty. Remanufactured includes a 90-day parts-and-labor warranty. Full terms are in our Terms and Conditions.

This equipment is heavy and ships pre-assembled, so freight is quoted per order against your real delivery ZIP rather than a flat estimate. Tell us whether it's a home delivery (driveway, garage door, stairs) or a commercial one (loading dock, elevator, freight-hours access) — the two are quoted differently.

It depends on the specific machine, the condition tier, and freight to your location — your quote will include a real delivery estimate, not a generic lead time.

Yes — equipment you pick up from our warehouse yourself carries no warranty, regardless of condition tier. By taking pickup you're confirming you inspected it and accepted it in its current condition. Warranty coverage applies only to equipment we deliver. See our Terms and Conditions for the full policy.

Inspect it and note any damage with the carrier at the time of delivery, before you sign — freight carriers enforce strict damage-claim policies, not ours, and damage not noted at delivery may become your responsibility. Freight insurance is available for purchase as an add-on if you want extra protection.

We sell worldwide, but international orders are picked up by your own freight carrier from our dock — we don't arrange international freight ourselves. Domestic U.S. orders ship with freight we arrange.