Spelled out before you buy
Extended Warranties
Coverage varies by condition tier.
Cleaned & Serviced and Remanufactured equipment carry warranty coverage that varies by tier — your quote will spell out exactly what's covered and for how long before you buy. Discount Online Fitness has bought, serviced, and resold commercial gym equipment since 2012, working nationwide from our DFW Airport, Texas warehouse.
The tier you choose is a real cost/coverage tradeoff, not just a cosmetic label — ask us to walk through what each tier covers for the specific machine you're quoting before you decide between them.
How it works
Getting extended warranties done
Ask before you decide on a tier
We'll walk through what Cleaned & Serviced vs. Remanufactured actually covers for the specific machine you're quoting.
It's on the quote, not a surprise later
Coverage terms are stated upfront, before purchase.
Coverage by tier, in plain terms
As-Is equipment sells with no warranty — that's what the price reflects, and it's the right buy for a dealer or a solid-metal piece with nothing to fail. Remanufactured units include a 90-day parts and labor warranty. Cleaned & Serviced units include a 30-day parts and labor warranty. Every quote states the coverage on it before you sign — the tier line and the warranty line sit next to each other on the same page.
Extended coverage on used equipment is real
Beyond the included tier coverage, third-party extended plans (parts and labor, priced by the equipment's value band, typically 12 months and up) can be added to Cleaned & Serviced and Remanufactured purchases at the time of sale. Commercial buyers use these constantly — a recent full-floor buyer added twelve months of parts-and-labor coverage across all six of their cardio machines. If the machine will live somewhere a breakdown is expensive — a hotel, an amenity space, a staffed club — ask us to price the extension into the quote.
The service guide
What the warranty actually covers, by tier — and when extended coverage is worth it
Coverage on used equipment is a real thing here, and it is spelled out on the quote before you buy, not discovered after a problem. As-Is equipment carries no warranty and is priced accordingly — the right buy for a dealer or a solid-metal piece with nothing to fail. Cleaned & Serviced includes a 30-day parts-and-labor warranty. Remanufactured includes 90 days. Beyond that, third-party extended plans — parts and labor, typically 12 months and up, priced by the equipment’s value band — can be added at the time of sale, and commercial buyers use them routinely.
Below is what each tier’s coverage means in practice, how the decision differs for a home, an amenity room and a member-facing floor, the equipment where coverage matters most, how a claim works, and the rules — pickup voids it, cosmetics are not covered, sales are final except for a covered defect — that are in our terms of sale.
In detail
Coverage, tier by tier, in plain terms
Six things the terms say that buyers should know before choosing a tier.
As-Is: no warranty
Sold at its stated condition with no coverage — which is what the price reflects. Right for dumbbells, plates, bars and racks with nothing to fail, and for dealers buying in bulk as-is.
Cleaned & Serviced: 30 days parts and labor
Inspected, deep-cleaned and mechanically serviced with worn parts replaced as needed; cosmetics not addressed. Coverage is on function — a mechanical defect within 30 days of delivery.
Remanufactured: 90 days parts and labor
Worn parts replaced with new, repainted, our top condition standard. The longer coverage reflects the rebuilt wear parts, and it is the tier for the machine that runs every day.
Function, not cosmetics
These are used machines: normal wear and the occasional blemish are expected and are not defects. The warranty covers whether it works, not how it looks — and Cleaned & Serviced units are described that way on purpose.
Delivered equipment only
Warehouse pickup voids the warranty regardless of tier: by taking pickup you acknowledge you inspected the unit and accepted it, having been offered delivery with the applicable warranty. If coverage matters, take delivery.
Sales are final except for a covered defect
There is no return window on used equipment; the remedy for a covered defect is repair or the equivalent under the tier’s terms. Manufacturer warranties rarely carry over on used equipment.
By facility type
Which coverage, where
The tier and the extension are a cost-versus-downtime decision, and downtime costs different things in different rooms.
At home
One household, low hours
Downtime is an inconvenience, not a business problem.
- Cleaned & Serviced on most pieces — the included 30 days covers the settling-in period
- Remanufactured on a treadmill that will run daily
- As-is on plates, bars and dumbbells
- Take delivery if coverage matters; pickup is as-inspected
Condition tier: Extended coverage is rarely worth it at home; in-home repair through On Site Fitness Service is.
The unattended room
Amenity, hotel, HOA, corporate
Downtime is a complaint, a review or a board question.
- Remanufactured on the front-row cardio residents see first
- Cleaned & Serviced on the strength
- Extended coverage priced on the cardio at purchase
- A maintenance plan so faults are found before they are reported
Condition tier: Price the extension into the quote — the cost of a down treadmill in a hotel is a review.
The member-facing or clinical floor
Club, campus, rehab
Downtime is lost revenue or a treatment schedule.
- Remanufactured on cardio that runs all day and on any machine a protocol depends on
- Extended parts-and-labor coverage across the cardio bank
- Warranty terms on every line of the quote
- Preventive maintenance on the calendar from day one
Condition tier: A recent full-floor buyer added twelve months of coverage across all six cardio units at purchase. That is the normal move here.
Equipment it applies to
The equipment where coverage matters most
Live inventory in the categories with the most wear parts — the machines an extended plan is built around, at their lowest available tier.
Treadmills
Motor, deck, belt, rollers and electronics: the most to cover and the most to lose.
In stock Precor 946i Experience Series Treadmill-U
In stock Spirit CT800 Treadmill - U
In stock Star Trac S-TRx 3573 Treadmill - U
In stock Cybex 770T Treadmill w/E3 Console - U
Ellipticals and climbers
Drive systems and, on climbers, parts under body load.
In stock Spirit CE800 Elliptical - U
In stock Cybex 626AT Total Body Arc Trainer - U
In stock Freemotion e10.9b Total Body Elliptical - U
In stock Precor EFX 833 Version 1 Lower Body Elliptical - U
Selectorized strength
Cables, pulleys and stacks — mechanical, covered, and worth the longer tier on a daily-use station.
In stock Freemotion Epic Pec Fly/Rear Delt - U
In stock FreeMotion Circuit
In stock Matrix Strength Circuit
In stock Precor Circuit
Bikes
Fewest failure points of any cardio; Cleaned & Serviced coverage usually suffices.
In stock Spirit CIC800 Indoor Cycle Trainer - No Console Option - U
In stock TechnoGym Group Cycle Spin Bike - U
In stock Freemotion Tour de France Bike - U
In stock Spirit CR800ENT Recumbent Bike w/Touchscreen - U
What you get
How a claim works, and how the extension is added
The terms are on the quote; the claim is a phone call.
- 1
The coverage is on the quote
Each line states the tier and its warranty next to each other — you know the coverage on every machine before you sign.
Request a quote → - 2
Ask for the extension at purchase
Third-party extended plans are added at the time of sale, priced by the equipment’s value band, typically 12 months and up, parts and labor. They cannot be added later.
Extended warranties explained → - 3
Report a defect while covered
Call or email with the SKU and the symptom. A covered mechanical defect within the tier window is repaired under the warranty; On Site Fitness Service handles the visit.
Service & maintenance → - 4
Note freight damage at delivery
Transit damage is a carrier claim, not a warranty claim: inspect and note it with the carrier before signing, and consider freight insurance on a long lane.
Terms and conditions →
Avoid these
The warranty misunderstandings we clear up most
Each of these is a call we would rather take before the sale.
Expecting cosmetics to be covered
Coverage is on function. A Cleaned & Serviced machine looks like what it is.
Picking it up, then expecting coverage
Pickup voids the warranty on every tier. Take delivery if coverage matters.
Asking for the extension after delivery
It is added at the time of sale, priced by value band. Ask with the quote.
Treating freight damage as a warranty issue
It is a carrier claim, noted at delivery before you sign.
Expecting a manufacturer warranty to carry over
On used equipment it rarely does; the tier warranty is the coverage.
Why we can say this
The tier definitions, the pickup rule and the final-sale terms above are DOF’s own terms of sale — the ones printed on every quote. The full-floor buyer who added twelve months of coverage across six cardio units is a published case study.
In short
Warranty coverage varies by condition tier and is spelled out on your quote before you buy — never an assumption you have to discover after a problem comes up.
Frequently asked questions
Do I get a warranty on used equipment?
It depends on the condition tier. As-Is equipment carries no warranty and is sold at its stated condition. Cleaned & Serviced includes a 30-day parts-and-labor warranty. Remanufactured includes a 90-day parts-and-labor warranty. Full terms are in our Terms and Conditions.
What's the difference between Cleaned & Serviced and Remanufactured?
Cleaned & Serviced means the machine is deep-cleaned and its moving and wear components are inspected, lubricated, or replaced as needed. Cosmetic condition is not addressed — no repainting or touch-up is included, so expect honest blemishes, wear, and scratches. Remanufactured means the machine is repainted, worn components are replaced with new parts, and it is made mechanically sound — our highest condition standard, though still pre-owned equipment. Both tiers go through the same written 20-point inspection by our own technicians; the difference is how far each point is taken. Warranty follows the tier: 30-day parts-and-labor on Cleaned & Serviced, 90-day on Remanufactured.
Who this comes up for most
Ready to request a quote?
Tell us what you need — we'll follow up with real options and a real price.