What Cleaned & Serviced actually includes
A Cleaned & Serviced unit goes through a process of returning it to satisfactory working condition: the machine is deep-cleaned, and all moving and wear components are inspected and either lubricated, cleaned, calibrated, or replaced if they are not functional. What that process deliberately does not address is cosmetics — no repainting, no touch-up, no cosmetic repair. Scratches, discoloration, worn displays, honest signs of a working life — those stay. That is the deal: you are paying for a commercial machine that functions correctly, not for it to look new.
Coverage follows the same logic. Cleaned & Serviced units include a 30-day parts and labor warranty — and extended parts-and-labor plans can be added on top at the time of sale, priced by the equipment's value.
What Remanufactured adds
Remanufactured is a rebuild. The frame is repainted, all wear components are replaced with new parts rather than judged serviceable, and the machine is made mechanically sound and calibrated for optimum performance. The result is our highest condition standard — a pre-owned machine repainted and rebuilt where it counts — and it carries a 90-day parts and labor warranty included in the price. Custom color options are also available on remanufactured units — which matters more than it sounds for a branded facility putting a matched line on the floor.
How real buyers split the decision
The pattern across our own orders is consistent. Spaces where members or residents judge the room by its finish — a staffed club floor, a leasing-tour apartment amenity gym, a hotel — lean Remanufactured, at least for the front-of-house line. Spaces bought on function — a garage gym, a training studio, a back-of-house staff room — take Cleaned & Serviced and get more equipment for the same budget.
The two tiers also mix well on one order. A Plano training facility we outfitted bought its entire cardio row and a ten-station strength circuit Cleaned & Serviced, added extended coverage across all six cardio machines, and spent the savings on new accessories — plates, bars, kettlebells — where used offers no advantage. That is the tier system working as intended.
The third option: As-Is
Some items — dumbbells, plates, racks, solid-metal accessories — have no moving parts to service, so they sell As-Is: no service performed, no warranty, priced accordingly. For machines, As-Is is mostly a dealer play, bought in volume by buyers with their own shops. If you are furnishing a space you are responsible for, buy a serviced tier; if you are a dealer, As-Is bulk pricing is where the margin is.
Ask before you pick
The tier decision is part of every quote conversation we have, not an add-on menu. Tell us where the machine is going and how hard it will be used, and we will tell you which tier we would buy for that room — including when the honest answer is that Cleaned & Serviced serves you better than the pricier rebuild.